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Facebook: ambigua sui vaccini e internamente conflittuale

I documenti interni della società mostrano una chiara consapevolezza dei danni che il social provoca, ma le soluzioni adottate sono superficiali.

FILE- In this April 10, 2018, file photo, Facebook CEO Mark Zuckerberg testifies before a joint hearing of the Commerce and Judiciary Committees on Capitol Hill in Washington. Last spring, as false claims about vaccine safety threatened to undermine the world's response to COVID-19, researchers at Facebook wrote that they could reduce vaccine misinformation by tweaking how vaccine posts show up on users' newsfeeds, or by turning off comments entirely. Yet despite internal documents showing these changes worked, Facebook was slow to take action. (AP Photo/Alex Brandon, File)
FILE - In this Sept. 23, 2021, file photo, Oumie Nyassi shows a video circulating on the internet and that has been confirmed as fake news of a woman claiming she was magnetized after receiving the COVID-19 vaccine, in a doctor's office at Serrekunda, Gambia hospital. Last spring, as false claims about vaccine safety threatened to undermine the world's response to COVID-19, researchers at Facebook wrote that they could reduce vaccine misinformation by tweaking how vaccine posts show up on users' newsfeeds, or by turning off comments entirely. Yet despite internal documents showing these changes worked, Facebook was slow to take action. (AP Photo/Leo Correa, File)
FILE - In this Nov. 15, 2018 file photo, the icons of Facebook and WhatsApp are pictured on an iPhone, in Gelsenkirchen, Germany. Last spring, as false claims about vaccine safety threatened to undermine the world's response to COVID-19, researchers at Facebook wrote that they could reduce vaccine misinformation by tweaking how vaccine posts show up on users' newsfeeds, or by turning off comments entirely. Yet despite internal documents showing these changes worked, Facebook was slow to take action. (AP Photo/Martin Meissner, File)
FILE - In this Aug. 20, 2021, file photo, protesters against vaccine and mask mandates demonstrate near the state capitol, in Santa Fe, New Mexico. Last spring, as false claims about vaccine safety threatened to undermine the world's response to COVID-19, researchers at Facebook wrote that they could reduce vaccine misinformation by tweaking how vaccine posts show up on users' newsfeeds, or by turning off comments entirely. Yet despite internal documents showing these changes worked, Facebook was slow to take action. (AP Photo/Cedar Attanasio, File)
FILE - In this Oct. 5, 2021, file photo, former Facebook data scientist Frances Haugen speaks during a hearing of the Senate Commerce, Science, and Transportation Subcommittee on Consumer Protection, Product Safety, and Data Security, on Capitol Hill, in Washington. Last spring, as false claims about vaccine safety threatened to undermine the world's response to COVID-19, researchers at Facebook wrote that they could reduce vaccine misinformation by tweaking how vaccine posts show up on users' newsfeeds, or by turning off comments entirely. Yet despite internal documents showing these changes worked, Facebook was slow to take action. (AP Photo/Alex Brandon, File)

La scorsa primavera, mentre le false affermazioni sulla sicurezza dei vaccini minacciavano di indebolire la risposta del mondo al COVID-19, i ricercatori di Facebook avrebbero potuto ridurre la disinformazione modificando il modo in cui i post sui vaccini venivano visualizzati sui newsfeed degli utenti o disattivando i commenti. Eppure, nonostante i documenti interni mostrassero che questi cambiamenti funzionavano, Facebook è stato lento ad agire.

Dalle denunce che l’informatore Frances Haugen ha depositato presso la SEC, insieme ai documenti interni ottenuti da The Associated Press, l’immagine del potente Facebook che emerge è di una società travagliata e internamente conflittuale, dove i dati sui danni che provoca sono abbondanti, ma le soluzioni non ne tengono conto granché. (AP Photo/ Martin Meissner, Jeff Chiu, File)

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